Frequently Asked Questions

Retouchly is an AI-powered platform that offers various photo enhancement tools including quality enhancement, watermark removal, background removal, photo restoration, B&W colorization, and portrait enhancement.

Our AI models have been trained on millions of images and continuously improved. While results can vary depending on the input image quality and complexity, most users experience excellent results that require little to no additional editing.

Not at all! Retouchly is designed to be user-friendly. Simply upload your image, and our AI handles the complex processing automatically.

Retouchly supports common image formats including JPG, PNG, WEBP, and HEIC. The maximum file size is 10MB.

Most images are processed within 5-15 seconds, depending on the tool used and server load. Larger or more complex images may take slightly longer.

Yes, Retouchly is fully responsive and works on smartphones and tablets as well as desktop computers.

We offer both free and premium plans. The free plan allows a limited number of image enhancements per day, while premium plans offer more daily credits and additional features.

Premium users enjoy higher daily processing limits, priority processing, higher resolution outputs, batch processing capabilities, and access to advanced settings.

Yes, you can cancel your subscription at any time. Your premium access will continue until the end of your current billing period.

We take privacy seriously. Your uploaded images are processed securely and automatically deleted from our servers after 24 hours. We never use your images for training our AI models without explicit consent.

Yes, all your uploads and enhanced images are private and only accessible to you. We do not share or publish your images.

We use secure third-party payment processors and do not store your full credit card details on our servers.